If you are evaluating<\/strong> a deployment of XenServer but only to find your hardware isn’t on the official Hardware Compatibility List (hcl.xenserver.com), that means your hardware vendor has not validated their kit for use with XenServer. That means the vendor has not certified<\/strong> the hardware with XenServer. Usually, that means reaching out to your vendor, waiting for their lab cycles, and hoping for a certification that might take months.<\/p>\n\n\n\n But things just got a lot more flexible. Citrix XenServer has introduced a new category called \u201cSupported by Citrix,\u201d<\/strong> and it\u2019s a game-changer for those of us who need to move faster than a vendor\u2019s certification roadmap.<\/p>\n\n\n\n Think of this as a “bridging the gap” in the hardware compatibility support of XenServer. It\u2019s a new HCL category for hardware configurations that have been tested and verified by Citrix itself rather than waiting on the hardware vendor.<\/p>\n\n\n\n When you see this label, it means Citrix has confirmed the setup works with XenServer and will provide software-level support<\/strong>. It\u2019s not a “purchasing recommendation,” but it is<\/em> a green light that Citrix has your back on the software side.<\/p>\n\n\n\n It is important to understand the boundaries here so there are no surprises during an incident:<\/p>\n\n\n\n If you\u2019ve got a configuration you need supported, you can kick off the process yourself. Here is the workflow:<\/p>\n\n\n\n
\n\n\n\nWhat is \u201cSupported by Citrix\u201d?<\/h2>\n\n\n\n
Why this matters<\/h3>\n\n\n\n
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\n\n\n\nHow the Support Works<\/h2>\n\n\n\n
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\n\n\n\nHow to Get Your Hardware Listed<\/h2>\n\n\n\n